If there is any burning question that you have that we don’t answer below, just get in contact with us. Don’t worry, we don’t bite!

Do I need social media management services?

People who typically need social media management services are those who don’t quite know how the finer details of social media work, don’t have time to do it themselves or simply don’t want to. Social media marketing is a critical component to staying connected to your customers and prospects, it helps you to build relationships and customer loyalty and helps build brand awareness. Outsourcing it to an agency such as Blue Cricket Media will ensure that your social media marketing efforts are perfectly planned and your brand is receiving the focus and attention it needs to succeed.

How can you write about my business if you aren’t involved in the industry?

When we work with you in setting up your account, we are going to be spending a lot of time getting to know your business, niche and industry. Your dedicated account manager will send you all the necessary forms needed to make that business education happen and will conduct thorough research to find out what’s happening in your industry, what your business’s strengths are and how you are perceived in the market. We spend an average of 12-15 hours learning and educating ourselves about a client’s business before we make even a first post to their social media account.

How long does it take to setup my account and social media plan?

Along with your contract, you will receive a checklist of items we need to get started on your social media plan. Once we receive the contract and everything needed from that checklist it typically takes 2-3 weeks for your account to be setup. Setup includes gathering any marketing materials from you that we need to design and create your social media assets. We will also enter in your social media accounts into our system so that we can begin posting content for you, responding to social media messages and engaging with your audience.

Do you require my login information to my social media accounts?

Yes. We do require the log in information for any social media platforms we will be managing for you.

How soon before I see results?

Social media success isn’t a magic pill that you can take and see results over night. This is especially true when you have no social media presence to begin with. Your social media account manager will work to keep you updated every step of the way as we help to build a successful social media presence for your business. You will receive monthly reports of all social media platform activity to learn more about your audience and their engagement on your business profiles. Some businesses can expect to see major changes and results within just a few months while others may take up to a year.

Can we make our own social media posts?

Not only can you make your own posts, but we highly encourage it! You will add even more personality and authentication to the platform so that’s a great thing to do. It is however, a good idea to let us know of any major marketing efforts or events you plan to post so that we don’t duplicate content and can work with you to create related content.

What’s the minimum amount of time we can work with you?

Social media takes time to build. Return on investment is important but isn’t going to show itself within the first few weeks or even months. While we offer plans for as little as a 3 month length of time, we suggest a 12 month working relationship as a starting point to truly guage what social media management can do for your business. After 12 months, your social media strategy plan can be reevaluated and together we will help to reassess your needs.